Our services

Auto receptionist routes your calls to where you need them

Auto receptionist enables you and your team to receive calls wherever you are using the 'find and connect me' feature. Each auto receptionist extension can transfer calls to office line, mobile, home or VoIP phone. The auto attendant (IVR) features help connect your staff together using their existing phone numbers and phones. There is no equipment to purchase or software to maintain. 

It costs just £15 per month and £30 to set up.  Phone line included and you can choose from local or national numbers or port your existing phone number if you wish.

First Impressions count and your auto receptionist will ensure that you look professional

Upgrade your business image by looking bigger and impress clients with a professional recording. Your clients like to feel they're getting your personal attention without getting lost in the system. They can dial you or your team directly by extension or by name. Calls not answered can be sent to voice mail and retrieved through our voicemail to email service.

Customise your auto receptionist to suit your business needs a month

We will assist you in writing and recording customised greeting . When your customers call they will hear a professionally recorded greeting with a menu of options i.e, Thank you for calling ABC Plumbing. Please choose from the following options. Press 1 to speak to Tom Smith, Press 2 for Sales, Press 3 for Deliveries, etc (customise by name, department or location). Press 0 to hold on the line or # to replay the options. The customer chooses an option and auto receptionist will route them through in one easy step, saving you time and money.

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Get your team more involved with group goals and tasks

Communication is key and what better way than being able to share information at the touch of a button with your team. Set personal tasks and group tasks with time lines to improve performance and productivity. Set up reminders so that you and your team can keep track.

Plan your day before it starts

You can see your task list on your mobile first thing, telling you who you need to call and what you need to do for the day. It is available wherever you are, whether you are off sick, out of the office, simply log on via your mobile, laptop or PC.

Be organised and get more done

You can also set up tasks and schedule reminders via SMS or email in advance so that you don’t forget! Reminder messages help you and your team respond to your customers more quickly and keep you ahead of your competition.

Map-my-Day

Use the maps to see where your tasks are located and plan the most effective route to get things done in less time.

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icomplete is especially tailored for small business or sole traders who just want a simple but effective way to track communications with their partners and clients.

If you have a small business, with a handful of employees and growing customer database then icomplete is for you. Accurate information can be accessed and shared instantly icomplete's unique CRM system stores software and telecoms together all in one place. This means that you can build up a highly comprehensive profile and history of any customer, client or contact that can be accessed by you and your team via the internet from your PC, laptop or mobile.

Store any correspondence and communications to individual contacts in a variety of formats: email, voicemail, fax to email, telephone recordings, sms messages, files, images, wave files, documents and pdfs.

A great collaboration tool for you and your team. Keep you and your team on the same page when developing a business or personal relationship with a new or existing client. An outcome of a meeting, email, telephone conversation or discussion with a client can be viewed by the team from a central base that can be accessed at any time by the whole team without interrupting the day. Get the office support you need before a meeting.

Save so much time and improve you customer relationships prior to meetings by getting up to speed with their account at the touch of a button. Simply view all the activity that has occurred over the last few months between your client, you and your team.

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icomplete's unique telecoms system allows small business owners and mobile professionals the tools to sound more professional and increase their productivity wherever they are. It is all about managing calls in the best way possible so they are sent to the right person on time and that business is no longer lost through missed calls.

Telecoms and software integration creates one powerful, cost saving business tool

icomplete enables you to access emails, SMS messages and faxes as well as the ability to listen and store voicemail messages. You can record in or outgoing calls as well as playback and store calls for future reference. Using VoIP telecoms (cheap calls over the internet) you can massively reduce your phone bill and you can enjoy advanced VoIP features. We will give you one number that connects you wherever you are, on your mobile, at home or in the office.

Help your clients and work colleagues stay in contact easily

When you are out of the office i.e. on site, at a conference, abroad it can be difficult to reach you and so much time can be wasted playing phone tag. icomplete's “find and connect me” one number feature is the perfect solution. It enables one number to connect up to different phone destinations. You set the rules as and when you need to i.e, route your calls to ring your mobile; home; office or holiday location number or simply divert straight to your voicemail. You can pick up your voicemail via your email or mobile instantly

What your number says about you?

We have a wide range of memorable numbers to choose at just £5 per month. Select a number to suit a marketing campaign i.e. 0845 number can be used as part of a marketing campaign. Select a local number if you want to appeal to a specific geographical area.

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icomplete’s calendar usability

It is so easy and simple to use and has a clean, bright interface. You can create, move, edit or delete events or appointments quickly with the drag and drop mouse feature.

Single or Multiple calendars

Create single or multiple calendars for business , personal or team use. See all your calendars on one page in a clear, bright and attractive colour coded layout.

Share your schedule with colleagues, family and friends

Subscribe and view other people’s calendar, invite guests to meetings or events. They will automatically receive email notification and you can keep track of RSVP’s.

Be organised, never miss another appointment

Set up email or SMS reminders so that you will get advance warning of an up and coming event or appointment. You can also set up repeat events or appointments in advance.

View your calendar on the go

Access your diary via your mobile phone when you are out and about to ensure that you are always where you need to be and on time.

Costs just £5 per month per user.  Discounts given on multi-users 5+

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